National Child Welfare Resource Center for Organizational Improvement: Provides information on a growing trend in child welfare – using managers, supervisors, peers, trainers and others to coach staff. Offers a brief definition of coaching and the coaching process, and a discussion of the seven critical components of coaching programs, all illustrated with real world examples of programs already underway. Highlights the experience of one participant in the Leadership Academy for Middle Managers coaching program, and provide some resources. Link to pdf Description
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